We at TEMS will respond to any call for roadside assistance 24/7/365, just call the emergency number 064-982-1222 and a team member will be sent your aid. We can and will assist with the following:
1) Flat battery jump start @ R250.00
2) Changing of a flat tyre @ R250.00
3) Fuel up to a maximum of 10 litres will be brought to you should you get stuck without fuel. The cost of this is for your account, also since the current fuel price is unpredictable the price of the fuel per litre will be at the fuel price per litre at the time.
4) We do not have tow trucks and from time to time we make use of external service providers for this service, please take note that should an external service provider be used then the account for that service must be paid directly to the service provider and not to TEMS. Should the client not want to make use of an external service provider and it is then possible for TEMS to tow the vehicle to a maximum distance of 100 km with a tow rope please note this service will be provided at a cost of R8.50 p/km and should the tow rope snap during the tow then the replacement cost of it will be R400.00. Should the distance exceed the limit of 100 km then from that point a cost of R15.00 p/km will be levied to the client.
Please go to our services/cost page to see the cost of a call out. Further to that please note that once on scene the cost is R180.00 p/hr or part thereof, should the scene take more then 2 hours then a call out fee is applicable depending on the time of the day and will be charged in addition to the hourly rate.
THERE WILL BE NO EXCEPTION TO THIS.
1) Flat battery jump start @ R250.00
2) Changing of a flat tyre @ R250.00
3) Fuel up to a maximum of 10 litres will be brought to you should you get stuck without fuel. The cost of this is for your account, also since the current fuel price is unpredictable the price of the fuel per litre will be at the fuel price per litre at the time.
4) We do not have tow trucks and from time to time we make use of external service providers for this service, please take note that should an external service provider be used then the account for that service must be paid directly to the service provider and not to TEMS. Should the client not want to make use of an external service provider and it is then possible for TEMS to tow the vehicle to a maximum distance of 100 km with a tow rope please note this service will be provided at a cost of R8.50 p/km and should the tow rope snap during the tow then the replacement cost of it will be R400.00. Should the distance exceed the limit of 100 km then from that point a cost of R15.00 p/km will be levied to the client.
Please go to our services/cost page to see the cost of a call out. Further to that please note that once on scene the cost is R180.00 p/hr or part thereof, should the scene take more then 2 hours then a call out fee is applicable depending on the time of the day and will be charged in addition to the hourly rate.
THERE WILL BE NO EXCEPTION TO THIS.